Is Miles right for me?
- Do I need a membership? Yes. One membership per Miles Plug, because each device has its own cellular connection and does its own work. The app is free for everyone on your account....
- What if I change my mind? You have 60 days to try Miles. Return the Plug within 60 days of purchase for a refund of the device and any membership paid, minus a flat $10 fee that cove...
- How does Miles compare to a phone tracking app? Miles knows the car. Phone apps only know the phone. Miles Plug has its own GPS and cellular connection, so it works when there is no phone in the car, ...
- Will Miles drain my car battery? The small amount of power used by Miles does not notably impact the battery. A healthy car battery is built to sit two to four weeks without a drive. While ...
- Will Miles damage my car or affect my warranty? No. Miles Plug reads data from the OBD-II port. It does not write to your car's computer, change any settings, or draw meaningful power while you drive. ...
- Can I use Miles in a car I rent out or lend to others? Anyone driving a vehicle with Miles Plug installed must be told it is there. It is the account owner's responsibility to inform them. This applies to c...
- Do I need to remove Miles for an emissions test or state inspection? Yes. Unplug Miles Plug before an emissions test or state safety inspection, because the technician needs the OBD-II port for their own equipment. Plug i...