Connection and coverage

My Miles Plug shows offline The app shows the time Miles last reported. Offline means the app has not heard from the Plug recently. The most common reasons: The car is somewhere w...
There are gaps in my trip history Poor GPS or cellular coverage can cause a trip to show a delayed start or a missed end. Miles stores trip and vehicle information on the device and send...
What happens if there is no cell coverage? Miles stores trip and vehicle information on the device and sends it to your app once it reconnects. Your driving history is usually not lost and will show ...